Points of Difference

Providing the highest levels of patient care and service is of the utmost importance to us at the practice.  Tony recommends that your read “Driven to Distraction” by Hallowell and Ratey and “Is it you, me or ADD” by Gina Pera to get a better understanding of the condition. Here are some other ways that Dr Anthony (Tony) Mander offers his patients superior care and service.

Enhanced Care Service

WE ARE NOT TAKING NEW PATIENTS

Enhanced care allows you to transact your business with the practice without coming into the office. The cost is similar to the payment for the minimum two appointments you would otherwise need per year to renew your prescriptions. You can imagine how much more convenient it is to be able to order your prescription by email, especially if you have left it until the last minute. Otherwise you might have to wait 6-8 weeks for the next available appointment.

We use escripts. These are sent to you virtually instantly. That, and email contact, are highly valued by patients in the practice.

Email Access

With our enhanced management facility, you have access to Tony by email. We’ve found that patients appreciate this form of contact and our practice is the only one of its kind locally that does this. You will find email access useful:

  • To answer your medical questions.
  • To emphasise the key things that you talked about in a session.
  • To ensure your progress is monitored and Tony knows how you are doing.
  • To ensure timely changes to medication and provision of prescriptions
  • To complete annual reviews
  • To provide travel certificates, responses to employer’s questions, letters for customs, or reports for academic institutions (there may be additional charges depending on complexity).

Our emails may be encrypted to protect your privacy. The decryption code is your birthdate in the format ddmmyyyy

If you would like to schedule an appointment with Dr Mander, please contact our Nedlands practice today.

 

Dr Anthony Mander